Privacy Policy

Last Updated: August 1st, 2024

1. Introduction

Welcome to Enchantedrosevilla.com  ("we," "our," "us"). We are committed to protecting your privacy and ensuring a secure experience while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website Enchantedrosevilla.com (the "Site") and when you opt in to receive SMS messages from us.

2. Information We Collect

- Personal Information: We collect personal information you provide directly, such as your name, email address, phone number, and payment details when you register, make a purchase, or contact us.
- Usage Data: We gather information about your interactions with our Site, including IP address, browser type, operating system, referring URLs, and pages viewed.
- SMS Data: When you opt in to receive SMS messages, we collect your phone number and data related to your interactions with our SMS messages, such as delivery and response status.

3. How We Use Your Information

We use the information we collect for various purposes:
- Website: To provide, operate, and maintain our Site; improve and personalize your experience; process transactions; and communicate with you for customer support and marketing purposes.
- SMS: To send you the SMS messages you have opted in to receive, respond to your inquiries, and tailor our messaging based on your interactions.

4. How We Share Your Information

- Website: We may share your information with:
- Service Providers: Third-party vendors assisting with our operations, such as payment processors and email service providers.
- Legal Requirements: To comply with legal obligations or respond to legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- SMS: We do not share your phone number with third parties or affiliates. Your phone number is used solely for sending SMS messages from us and is not disclosed or sold to any external entities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather usage data. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities. For website-related inquiries, please contact us at [contact@yourwebsite.com]. For SMS inquiries, you may opt out by replying "STOP" to any SMS message.

7. Data Security

We implement reasonable measures to protect your personal information and phone number from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

8. Opt-Out

- Website: You can unsubscribe from our email communications at any time by following the unsubscribe link in the email or by contacting us directly.
- SMS: To stop receiving SMS messages, reply "STOP" to any message you receive. You will no longer receive SMS messages from us, but we may still send essential information related to your account or transactions.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated by posting the updated policy on our Site and/or through our SMS communications.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Michael Baffuto: DBA: Enchanted Rose Villa & Tranquil Hideaways
Info@tranquilhideaways.com
251-219-4032